Union Makes Us Strong: Space, Technology, and On-Demand Ridesourcing Digital Labour Platforms

Abstract The entry of on-demand ridesourcing digital labour platforms (OR-DLPs) in Kolkata, India, restructured the local taxi-cab service industry’s economic geography and spatial practices. Notably, they eroded the significance of the spatial fixity of taxi stands operated by traditional trade unions, enmeshed in local society’s partisan political dynamics. Therefore, OR-DLPs triggered a reconfiguration of the […]

El costo de la independencia: Latino house-cleaners in Technology-Mediated Labour Markets

Authors: Isabella Jaimes Rodriguez, Adrian Petterson, Olivia Doggett, Priyank Chandra Published: 08 November 2024 Proceedings of the ACM on Human-Computer Interaction, Volume 8, Issue CSCW2 Article No.: 460, Pages 1 – 32 Abstract This paper explores the interplay between identity, collective action, and digital marketplaces among Latino house-cleaners in Toronto. Domestic work, such as house-cleaning, […]

Building Trust in AI: A Multifaceted Approach

Understanding how trust is built between groups of people, institutions and technologies is essential for thinking about how AI systems can be trusted to reliably address human needs while mitigating risks. While the concept of trust is widely referenced in AI policy discussions, consensus remains elusive on its meaning, its role in governance, and how […]

Stream CTM 2025: Wilding AI – Generative Aesthetics Across Creative Domains

CTM 2025 Beth Coleman and Maurice Jones in conversation with Clara Herrmann The rise of large-scale generative AI has driven powerful actors to push for narrative closure and technical stabilisation, marking a return to the black box after a brief period of openness. Universalising solutions to the governance, technical development, and creative application of AI […]