El costo de la independencia: Latino house-cleaners in Technology-Mediated Labour Markets

Authors: Isabella Jaimes Rodriguez, Adrian Petterson, Olivia Doggett, Priyank Chandra Published: 08 November 2024 Proceedings of the ACM on Human-Computer Interaction, Volume 8, Issue CSCW2 Article No.: 460, Pages 1 – 32 Abstract This paper explores the interplay between identity, collective action, and digital marketplaces among Latino house-cleaners in Toronto. Domestic work, such as house-cleaning, […]
More
KMD Collaborative Specialization **As of July 2024, we are pausing admissions to the Collaborative Specialization in Knowledge Media Design. Please check back for further updates. KMDI is currently involved in teaching through the Knowledge Media Design Collaborative Specialization (KMD CS). The KMD CS addresses the ways media and media technologies shape, and are shaped by, […]
Ursula Franklin Lecture with Cory Doctorow

Time & Location Feb 24, 2025, 6:00 p.m. – 8:30 p.m. Toronto, Innis College, 2 Sussex Ave, Toronto, ON M5S 1J5, Canada About the event Science fiction novelist, journalist and technology activist Cory Doctorow presents the 2025 Ursula Franklin Lecture: With Great Power Came No Responsibility: How Enshittification Conquered the 21st Century and How We Can Overthrow […]
Building Trust in AI: A Multifaceted Approach

Understanding how trust is built between groups of people, institutions and technologies is essential for thinking about how AI systems can be trusted to reliably address human needs while mitigating risks. While the concept of trust is widely referenced in AI policy discussions, consensus remains elusive on its meaning, its role in governance, and how […]
Labs
Our Labs STREET Lab GLAM Incubator Critical Making Lab Makerspace Lab STREET LAB www.streetlab.tech The SocioTechnical ResistancE and Ethical Technologies (STREET) Lab is an interdisciplinary research collective at the Faculty of Information, University of Toronto, and housed at the Knowledge Media Design Institute (KMDI). STREET LAB www.streetlab.tech The SocioTechnical ResistancE and Ethical Technologies (STREET) Lab […]
About Us
Our Values The Knowledge Media Design Institute (KMDI) is a multidisciplinary research institute supported by the Faculty of Information at the University of Toronto. We are dedicated to exploring the complex relationships between information, technology and society, through human-centered design and a commitment to social justice. Leadership Executive Committee Staff BETH COLEMAN DIRECTOR, KNOWLEDGE DESIGN […]
Home Page
Call for Applications: EDI Student Initiatives FundStudent initiatives and/or projects may be eligible for up to $2,000 in funding.Read STREET Lab’s PaperCTM 2025: Wilding AI – Generative Aesthetics Across Creative DomainsRead STREET Lab’s PaperUnion Makes Us Strong:Space, Technology, and On-Demand Ridesourcing Digital Labour PlatformsRead STREET Lab’s Paper The Knowledge Media Design Institute (KMDI) is a […]