Knowledge media are systems incorporating computer and communications technology that enhance human thinking, creativity, communication, collaboration, and learning. Examples include the Web, email, instant messaging, blogging systems, knowledge management systems, digital libraries, collaborative virtual environments, video conferencing environments, and webcasting systems.
This course will focus on addressing a design problem specific to an industry or government client. Note that the design problem and client(s) will change from year to year as this course will always incorporate a partner from outside the university. Students will be introduced to the partner and will work in teams, drawing on their subject expertise.
Upon completion, students will (i) have experience working with “real world” clients, including the development of positive client relationships, working directly with clients to frame and explore a design problem, and managing changing client needs, (ii) apply design thinking to a specific problem, (iii) select research methodologies appropriate to gathering key information related to addressing a design problem, (iv) understand how to communicate research findings and design outcomes to partners, and (v) expand their network of industry contacts.
Readings for the course include articles and excerpts from, Bill Buxton, Sheila Carpendale, Jennifer Preece, Jenn and Ken Visocky O’Grady, and Jana Whittington.