The SocioTechnical ResistancE and Ethical Technologies (STREET) Lab is an interdisciplinary research collective at the Faculty of Information, University of Toronto, and housed at the Knowledge Media Design Institute (KMDI). Led by, Dr. Priyank Chandra the lab focuses on understanding and supporting the sociotechnical practices of marginalized communities worldwide, with an emphasis on resistance, informality, and social justice.
Current projects are centered around accessibility, social movements, and worker communities. Their research is situated within the fields of Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW) and draws from Science & Technology Studies (STS), Development Studies, Political Science, Feminist and Queer theories, Postcolonial Studies, and Critical Theory.
The entry of on-demand ridesourcing digital labour platforms (OR-DLPs) in Kolkata, India, restructured the local taxi-cab service industry’s economic geography and spatial practices.
Domestic work, such as house-cleaning, has traditionally been devalued, gendered, and delegated to marginalised immigrant populations. This paper explores the interplay between identity, collective action,
El costo de la independencia: Latino house-cleaners in Technology-Mediated Labour Markets | DEI Recognition 🌍
Rodriguez, Isabella Jaimes, Adrian Petterson, Olivia Doggett, and Priyank Chandra. 2024.
Proceedings of the ACM on Human-Computer Interaction 8 (CSCW2)
https://doi.org/10.1145/3686999 | Copy BibTeX
Union Makes Us Strong: Space, Technology, and On-Demand Ridesourcing Digital Labour Platforms |
Thuppilikkat, Ashique Ali, Dipsita Dhar, and Priyank Chandra. 2024.
Proceedings of the ACM on Human-Computer Interaction 8 (CSCW2)
https://doi.org/10.1145/3687002 | Copy BibTeX
Migrant Farmworkers’ Experiences of Agricultural Technologies: Implications for Worker Sociality and Desired Change | Honorable Mention 🎖️
Doggett, Olivia, Matt Ratto, and Priyank Chandra. 2024.
Proceedings of the CHI Conference on Human Factors in Computing Systems
https://doi.org/10.1145/3613904.3642263 | Copy BibTeX
Writing out the Storm: Designing and Evaluating Tools for Weather Risk Messaging |
Jit, Sophia S., Jennifer Spinney, Priyank Chandra, Lydia B. Chilton, and Robert Soden. 2024.
Proceedings of the CHI Conference on Human Factors in Computing Systems
https://doi.org/10.1145/3613904.3641926 | Copy BibTeX
Networks of care in digital domestic labour economies |
Petterson, Adrian, Isabella Rodriguez, Olivia Doggett, and Priyank Chandra. 2024.
Proceedings of the CHI Conference on Human Factors in Computing Systems
https://doi.org/10.1145/3613904.3642200 | Copy BibTeX
(Re) Capturing the Spirit of Ramadan: Techno-Religious Practices in the Time of COVID-19 |
Caidi, Nadia, Cansu Ekmekcioglu, Rojin Jamali, and Priyank Chandra. 2023.
Proceedings of the ACM on Human-Computer Interaction 7 (CSCW2)
https://doi.org/10.1145/3610040 | Copy BibTeX
Playing with Power Tools: Design Toolkits and the Framing of Equity |
Petterson, Adrian, Keith Cheng, and Priyank Chandra. 2023.
Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
https://doi.org/10.1145/3544548.3581490 | Copy BibTeX
Ladange, Adange, Jeetange: The Farmers’ Movement and Its Virtual Spaces | DEI Recognition 🌍
Gupta, Paridhi, Adrian Petterson, Divyani Motla, and Priyank Chandra. 2022.
Proceedings of the ACM on Human-Computer Interaction 6 (CSCW2)
https://doi.org/10.1145/3555547 | Copy BibTeX
Kabootar: Towards Informal, Trustworthy, and Community-Based FinTech for Marginalized Immigrants |
Rohanifar, Yasaman, Sharifa Sultana, Shaid Hasan, Priyank Chandra, and Syed Ishtiaque Ahmed. 2022.
Proceedings of the ACM on Human-Computer Interaction 6 (CSCW2)
https://doi.org/10.1145/3555109 | Copy BibTeX
Socially-distant fasting: Information practices of young Muslims during the COVID-19 pandemic |
Caidi, Nadia, Cansu Ekmekcioglu, Rojin Jamali, and Priyank Chandra. 2022.
Journal of Information Research
https://doi.org/10.47989/irisic2235 | Copy BibTeX
Money whispers: Informality, international politics, and immigration in transnational finance |
Rohanifar, Yasaman, Priyank Chandra, M Ataur Rahman, and Syed Ishtiaque Ahmed. 2021.
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
https://doi.org/10.1145/3411764.3445065 | Copy BibTeX
Parsing the ‘Me’ in #MeToo: Sexual Harassment, Social Media, and Justice Infrastructures |
Moitra, Aparna, Syed Ishtiaque Ahmed, and Priyank Chandra. 2021.
Proceedings of the ACM on Human-Computer Interaction 5 (CSCW1)
https://doi.org/10.1145/3449185 | Copy BibTeX
Piracy and the Impaired Cyborg: Assistive Technologies, Accessibility, and Access | Best Paper 🥇 and DEI Recognition 🌍
Chandra, Priyank. 2021.
Proceedings of the ACM on Human-Computer Interaction 4 (CSCW3)
https://doi.org/10.1145/3432941 | Copy BibTeX
Officers never type: Examining the persistence of paper in e-governance |
Marathe, Megh and Priyank Chandra. 2020
Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
https://doi.org/10.1145/3313831.3376216 | Copy BibTeX
Rumors and collective sensemaking: Managing ambiguity in an informal marketplace |
Chandra, Priyank and Joyojeet Pal (2019)
Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
https://doi.org/10.1145/3290605.3300563 | Copy BibTeX
Taming the Amazon: the domestication of online shopping in Bangalore, India |
Chandra, Priyank and Jay Chen (2019)
Proceedings of the Tenth International Conference on Information and Communication Technologies and Development
https://doi.org/10.1145/3287098.3287105 | Copy BibTeX
Informality and invisibility: Traditional technologies as tools for collaboration in an informal market | Honorable Mention 🎖️
Priyank Chandra (2017)
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems
https://doi.org/10.1145/3025453.3025643 | Copy BibTeX
Market practices and the bazaar: Technology consumption in ICT markets in the global south |
Chandra, Priyank, Syed Ishtiaque Ahmed and Joyojeet Pal (2017)
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems
https://doi.org/10.1145/3025453.3025970 | Copy BibTeX
Order in the warez scene: explaining an underground virtual community with the CPR frameworkt |
Chandra, Priyank (2016)
Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems
https://doi.org/10.1145/2858036.2858341 | Copy BibTeX